Store Policy

 We are committed to ensuring that your privacy is protected.​  We collect information from when you use our website. This includes information you provide when you register to use our site, subscribe to our services, search for a product or place an order on our site. The information you give us may include your name, address, email address and phone number and credit card information.

​

You may access, change or correct your personal information by logging into your account. 

​

Any of the information that we collect from you may be used in the following way;

• To improve our website.

• To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).

• To process transactions.

• To deliver your product to you.

• To send email updates about Helena Sergeant Luxury Soy Candles

​

We are committed to keeping your personal data safe and secure and take all necessary and reasonable steps to maintain appropriate safeguards to ensure the security, integrity, and privacy of the information you have provided.

​

Stored Data

We will not retain your data for longer than necessary and will only use it for the purposes set out in this Privacy Policy.

 

Newsletter

We occasionally send out newsletter emails to our subscribers.  You can subscribe and unsubscribe at any time. 

​

Google Analytics

We use a third party tracking software to monitor our visitors to better understand our visitors and to help us develop and continually improve our website and your experience. This software is provided by Google Analytics. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement of the website, but will not store, save or collect personal information. This information is only processed in a way which does not identify anyone. 

​

Sharing Data

Your information will not be sold, exchanged, transferred or given to any other company, other than for the purpose of payment and delivery of the purchased product requested by the customer. Third party processors, such as credit card companies and shipping companies may process your information but only to the extent that is needed to assist us in providing a service to you.

​